Library Reopening FAQ

Lobby Open for Holds Pickup

Ames Public Library currently offers holds pickup and “grab and go” services in the Library’s lobby.

While the lobby is open, visitors may check out their holds, Grab & Go bags, Quick Picks, and other items on display in the lobby. Visitors may also pick up @Home Activity Kits and tax forms (as they become available).

Computers are available for use in the Library’s Auditorium during lobby hours. Due to the need for distancing, computer sessions will be limited.

The Library staff and Board of Trustees are dedicated to offering Library services while minimizing the risk for spreading COVID-19. Visitors must wear masks covering their nose and mouth and maintain 6 feet of distance from staff and other visitors. Visits should remain short and interactions with staff and other visitors should be minimized.

Library users in need of special accommodations may contact the Library at (515) 239-5646 extension 2 for assistance.

Ames Public Library’s staff and Board of Trustees will continue to monitor the situation and collaborate with City officials and health experts to adapt Library services as needed.

 

Library Reopening Monday, March 15

The Library is moving into the next phase of reopening spaces to the public. Starting March 15, visitors will be able to browse collections on the first and second floors of the Library. Play areas, study rooms, and meeting rooms will remain closed during this phase.

During this phase, visitors should limit their time in the building to 30 minutes so others can use the facility safely. Visitors must wear masks covering their nose and mouth and maintain 6 feet of distance from staff and other visitors. Library users in need of special accommodations may contact us at (515) 239-5646 ext. 2 for assistance.

The Library staff and Board of Trustees will continue to monitor the situation and collaborate with City officials and health experts to adapt Library services as needed.

Learn more at www.amespubliclibrary.org/node/25707

Come In. We're (Kind Of) Open.

Returns

Items can be returned to the drive-up book drop in the alley (preferred) or the walk-up book drop near the entrance. Oversize items, puppets, etc. can be returned to the drop box next to the Welcome Desk inside the Library's lobby.

Closure FAQ

Ames Public Library staff and Board of Trustees are taking a phased approach to reopening the Library. We will monitor the situation and use recommendations from City and health officials to help us determine when to reintroduce more services and areas of the building. This will happen gradually over multiple phases.

Requested items will be held for 7 days. If you have items on hold that you no longer need, please call 515-239-5646 ext #2 or email circ@amespubliclibrary.org.

Items now check out for their regular loan periods. Look at your checkout receipt or log in to My Account to find due dates for your items.

Items can be returned to the drive-up drop box in the alley behind the Library or to the walk-up drop box near the Library's entrance. Oversize items, puppets, etc. can be returned to the drop box next to the Welcome Desk inside the Library's lobby.

If you cannot find your Library card please call the Library at 515-239-5646 and select option 2 for Customer Account Services.  If you forgot your password you can use the reset password button on the Library’s website.

You can! Any new patrons can sign up for a library card and will receive a temporary barcode. With the temporary barcode you will be able to access our streaming and downloadables as well as our online resources. (NOTE: Cardholders must be a resident of Ames or rural Story County to access some digital resources, including certain downloadable e-Books and e-Audiobooks.)

Then, bring a photo ID and proof of your current address to the Library to verify your account, and you'll be able to check out physical items too.

Sign up here>>

When you visit the Library, bring a photo ID and proof of your current address to verify your account. Then you will be able to check out physical materials as well as online materials.

Search for items on the Library's catalog: catalog.amespl.org. When you find something you want, click the "Request" button for that item and login to your Library account.

Wait until you receive notification that your holds are ready, then stop by during our open hours to pick them up.

Need help choosing books you might like? Fill out our Personalized Picks form for a custom list of recommendations from your Ames librarians!

Please do not attempt to clean or disinfect Library materials.

When items are returned, they are placed into quarantine. Items that are on a hold queue are disinfected according to current guidelines.

If you are concerned about the items you check out, you may quarantine them before using them.

We are not currently accepting donations of materials.

The latest updates can always be found on the Ames Public Library’s coronavirus response here>>

You can also contact the Library here>> or call the library at (515) 239-5646.