Library Shifts to Curbside Service

Library Shifts to Curbside Service

In response to increased community spread of COVID-19, Ames Public Library will shift from “grab and go” lobby service to curbside service starting Sunday, November 22.

Curbside Holds Pickup will allow Library cardholders to request physical items like books and DVDs, then pick them up in front of the Library safely and easily. “We’ve got a new, flexible curbside system,” says Library Director Sheila Schofer. “Instead of making an appointment, you can come by when it’s convenient for you.”

After requesting items using the Library’s online catalog, customers need to wait for notification that the items have been gathered and prepared for checkout. Then, they can travel to the Library during its regular hours and send a text message to the number posted at the Library. Library staff will retrieve the held items and place them in the customer’s vehicle. Customers and staff are required to wear face masks covering the mouth and nose during pickup.

The lobby will be closed at this time to minimize in-person contact and reduce the possibility of the spread of COVID-19. Other Library services will continue including virtual programs; reference and reader advisory services by phone, e-mail, and web; take home activity kits for kids and teens; storytimes and videos online; Story Line stories and jokes by phone; KHOI radio show; and more.

As always, Ames Public Library cardholders have free online access 24/7 to hundreds of thousands of downloadable e-books, audiobooks, and magazines; streaming videos; and online tools including homework help, full text newspaper access, language learning, resume builders, and much more. Visit www.amespubliclibrary.org for more information.